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Jeff's GeekBearCave on LJ

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April 21st, 2010

conversation w/ the receptionist at the G.P.'s office @ 02:54 pm

Mood: irritated irritated
Music: fans and the breeze / wind.

So, I called my G.P.'s office and asked for ~name~, she's the P.A./nurse/???.

R: (receptionist) I'm sorry, but ~name~ must have stepped out would you like to leave a message?

J: Hum, yes please.

J: My name is Jeff Huyler, birthday Blah...
Two+ weeks ago when we spoke last you told me that I needed to repeat the PT/INR blood test in 2 weeks. I asked that you send me a script for it.
R: Ah, OK.

J: You didn't.
R: Oh.

J: I will be in your Holmdel building This Afternoon for allergy shots and will drop by to pick up the script then, kindly have it ready.
R: Ah, okay.

J: Thanks.


J: so, we're good?
R: Yes.

J: Ok; see you later, Bye.
R: bye.
 
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Comments

 
From:njbigbear
Date:April 21st, 2010 07:03 pm (UTC)
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At least she spoke English. HUG
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From:geekbearjeff
Date:April 21st, 2010 07:42 pm (UTC)
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The office folks Always speak English, its the doctor-ese that I have trouble with!
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From:colicub
Date:April 21st, 2010 07:33 pm (UTC)
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Speaking as someone who's been a GP receptionist for about 2 months now.....what an amateur. If they said you needed another blood test in 2 weeks, they should have booked it when they told you. Although did you mean that they never sent you a warfarin prescription after your last blood test? In my office that would not have been tolerated! Your prescription would probably have been ready by the end of the day!
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From:geekbearjeff
Date:April 22nd, 2010 04:31 am (UTC)
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Hi Colin!

I've been on Coumadin for several years now because of 'easily-clotting-blood' that resulted in several clots forming in both my legs several years ago - see the links in my reply to EMSBear below.

I have the pills, the doctors and office are quite good at turning around meds refill requests that come in from a pharmacy.

Yes. Amateur. I got a call 4/8 telling me that my PT/INR was good and that I should keep the same dose and that I should have my blood retested in a month. On Saturday 4/10 I got a call from the same person, ~name~, and was told that I should get it retested in 2 weeks......

When I went to their office, today, to pick up the script I asked if they were able to determine if they tried to send it earlier, I got no answer. The receptionist went to locate ~name~ and came back to tell me that ~name~ was busy ((with a "patient") (in a exam-room that they don't use for exams)) and not available. I watched where the receptionist went to find ~name~ and the side of the hall that she went to has no patient exam rooms.

On a positive note, I have the script and will get the test tomorrow.

Its also good to know that if we're near Edinburgh, there's a well run doctor's office that we can visit! ;)

[hugs]
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From:choochoo68
Date:April 21st, 2010 07:39 pm (UTC)
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and it probably still wasn't ready
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From:geekbearjeff
Date:April 22nd, 2010 04:33 am (UTC)
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it was ready, in fact, I barely got the phrase, "Hi I'm..." when she said, you're here for the script for the blood test.

Yes.

See above for details.
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From:ubercub
Date:April 21st, 2010 08:24 pm (UTC)
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Good luck - hope they have it ready for you!
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From:geekbearjeff
Date:April 22nd, 2010 04:33 am (UTC)
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Thanks!

It was.
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From:emsbear
Date:April 21st, 2010 10:41 pm (UTC)
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....and why are you having your INR checked?? You're too young to be on Coumadin or other old fogie meds that would effect your INR levels.
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From:geekbearjeff
Date:April 22nd, 2010 04:12 am (UTC)
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Kind Sir; I refer you to these links:

http://geekbearjeff.livejournal.com/21032.html?thread=75816#t75816
&
http://geekbearjeff.livejournal.com/21032.html?thread=76072#t76072

The articles should clear up the, "why I'll be on Coumadin for the rest of my born days" question.

There is a name for the blood condition that I have and its genetic in origin, but I can't lay my hands on the Doctor's report that says exactly what it is...

Edited at 2010-04-22 04:51 am (UTC)
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From:emsbear
Date:April 22nd, 2010 01:30 pm (UTC)
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in hindsight, your initial symptoms were clearly pointing to clots but medical people are taught when you see hoof prints, think horses not zebras.

My apologies for not having noticed your earlier posts.
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From:geekbearjeff
Date:April 22nd, 2010 01:49 pm (UTC)
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apology not needed, but Thanks!

Dr.G. is no longer with my G.P.'s practice, she (left) back in 2004/2005 time-frame. I will say that Dr.P's brother, the second Doc I went to back at the beginning, was able see the Zebras amid the horses and sent me for the first ultrasound...

I've learned at minimum, three things from those experiences:
-When in doubt, contact Linda first (friend & former nurse).
-I know where to Not go for diagnostic tests and interpretations.
-I have a very good Vascular Surgeon w/ on-premises lab that I can refer folks to (courtesy of Linda & Ed).
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From:kumberbear
Date:April 22nd, 2010 02:51 am (UTC)
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Too many f-ups around these days who don't do their job, I'm friggin sick of it but there appears to be an infinite supply of these salaried goofballs.
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From:beartalon
Date:April 22nd, 2010 03:08 am (UTC)
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Did you get the script?
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From:geekbearjeff
Date:April 22nd, 2010 04:50 am (UTC)
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Hi Paul!

Yes, it was ready when I got there.

I didn't get the satisfaction of talking with Ms ~name~, but I'm a patient, persistent, sort when it comes to these kinda things.

One day soon I'll get to see the principle in the practice, the Doc w/ her name on the doors, and I'll mention that her office is quite lax at calling to report on my blood test results and that I've taken to getting copies of all the test results myself and I'll mention the forgot-to-send scripts... and hopefully things at her practice will change for the better again as a result.

I had a similar conversation with the Good Doc a couple of years ago. She was very attentive and receptive. When I returned a couple of weeks later for a followup appointment I noticed that several of the staff were replaced with new folks and the demeanor of the office was more professional and less like a school yard. I can't be sure that my conversation with the Good Doc was the tipping point, but I can tell you that I haven't seen hide nor hair of the folks I mentioned in that conversation.

Jeff's GeekBearCave on LJ

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