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Jeff's GeekBearCave on LJ

[no user serviceable parts inside.]


October 4th, 2006

CPAP news @ 04:49 pm

Location: office
Mood: pleased pleased

over the weekend, my BiPAP (CPAP) machine started throwing error messages on the screen while starting up.
code 030.

a quick call to the friendly tech support folks, Monday, and the code means that the real time clock battery is getting low.
OK. should I be concerned?
No. cool.
Do I need to get it fixed?
yes. how long will it take once it gets to the fix-em-up folks?
about 10 to 14 days.
hum. I use the machine nightly.
ok. call your provider and tell them the error message and suggest that they give you a loaner machine.
ok. but the provider... oh, nevermind. I'll call them. yich.

a few minutes pass and I call my provider.
I get a woman by the name of Merrill on the phone. she is pleasant, well spoken and interested in my issue, quite unlike the previous experiences with my provider.
Merrill says that she'll get back to me later today and let me know what they can do for me.
I advise that we will be vacationing at the end of the week and I would like to take (some) machine with me.
she says no problem, when will I be at the apartment?
most days this week, infact if you want I can come over and exchange the machines in person, you folks are about 10 minutes away (with traffic).
terriffic, she says.
true to her word, she calls about 30 minutes later, I am in the truck heading out to lunch.
she conferences me in with the (new) respiratory therepist, we chat, she says, bring the machine and the power cord.
ok. I'll be there shortly.
the resp therepist turns out to be pleasant, efficient, and new to the company.
I ask if there are many new faces there as my experience with them this time was uncharacteristically pleasant and professional.
she thanks me.
I leave with a loaner machine, quite a bit smaller then the one that I left for repair and it's in a nice bright blue carry case.

[grin]

a little tweeking over the last couple of nights and I'm sleeping atlease as good with this machine as My machine. I find that I need to use my humidifier as the built-in one doesn't seem to get hot enough to create enough humidity.

it smells a little like plaster dust, but that may just be the new machine smell, it only had about 24 hours on the clock when I got it. it could also be that I'm used to my machine smelling like the remnants of the skunk attack last month...

that is all.
 
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Comments

 
[User Picture Icon]
From:garebear
Date:October 5th, 2006 01:36 am (UTC)
(Link)
For whatever reason, I think my CPAP machine will last forever... and have no idea of what I'd do if it ever broke down. I NEED MY CPAP! Thanks for sharing, you took the path that others can follow.

and, you're very sexy in the CPAP mask!
[User Picture Icon]
From:geekbearjeff
Date:October 5th, 2006 02:17 am (UTC)
(Link)
I NEED MY CPAP, too!

I truly hope that it(they) will last forever, or atleast until the provider and the doctor can convince the insurance company that it is medically necessary to continue using it and that it would need to be replaced.

The good news is that My machine is from Respironics and the tech support folks at the there are very professional and helpful, even the CSR folks for the hospital/clinician side were willing to chat with me about my issues with the machine.

[blush]

The loaner is a Res-Med.
[User Picture Icon]
From:garebear
Date:October 5th, 2006 10:09 pm (UTC)
(Link)
My machine is a Respironics as well. I remember life before the CPAP and life after. I no longer fall asleep in meetings (unless they're unusually boring), nor do I have to fight falling asleep at the wheel!
[User Picture Icon]
From:geekbearjeff
Date:October 6th, 2006 02:12 am (UTC)
(Link)
When I started my current job, I was living about 55 minutes up in Northern NJ at my parent's place. I remember quite clearly driving my red pickup truck and taking micro naps, a few seconds at a time, but in those few seconds, one time I took out about 4 traffic cones, another time I remember waking to find that I had traveled a good 4 or 5 carlengths. I was fortinate that I didn't hurt anyone else or myself.

very not good...

I am quite happy to be of the many, we are Borg, we sleep connected to machines.

[grin]

Long Sleep The Collective

heh!
[User Picture Icon]
From:choochoo68
Date:October 6th, 2006 02:59 am (UTC)
(Link)
all you need is one of those round lights you can get at spencer gifts ;)
[User Picture Icon]
From:geekbearjeff
Date:October 6th, 2006 11:08 am (UTC)
(Link)
I have several, both large and small, but I don't think that Dave would want me fixing one to the wall above the bed...

heh!
[User Picture Icon]
From:choochoo68
Date:October 8th, 2006 03:43 am (UTC)
(Link)
too msany flashing lights? (big hug to dave please to apologise)
[User Picture Icon]
From:huntercbear
Date:October 17th, 2006 09:45 pm (UTC)
(Link)
Curious....is your icon your actual face mask?

This is the mask I use...great for furry faced bears...and not at all claustrophobic....

http://www.cpap.com/viewImage.php?PNum=1433&Image=cpap-mask-mirageSwiftHead.jpg
[User Picture Icon]
From:geekbearjeff
Date:October 17th, 2006 11:21 pm (UTC)
(Link)
Yes, it is my actual mask.

I don't tend to grow facial hair close to my nose
area so the mask that I have seals pretty good.

As far as claustrophobic, luckily, I don't have that problem, but if it becomes an issue I will certainly look into the Mirage series.

Be Well!

Jeff's GeekBearCave on LJ

[no user serviceable parts inside.]